Microsoft Outlook Labels System Email as a Phishing Attempt
After installation of the latest system update released by Microsoft on 7/10/2007 users of Outlook 2007 may get the following warning banner when receiving certain email messages from the eSoft appliance:
"This might be a phishing message and is potentially unsafe. Links and other functionality have been disabled. Click here to enable functionality."
This affects system email sent from the unit that contains a link to the unit's IP address such as:
Spam Quarantine Notifications
Content Quarantine Notifications
Phishing emails often contain links that misrepresent themselves by showing the label of a legitimate site while actually pointing to an IP address on the Internet where the Phishing site is located. Microsoft's filter is picking up on the IP address contained in the email that points back to the eSoft Appliance to allow access to view additional details, etc.
The solution is to add the unit to Outlook's "Safe Sender" list. To do this, click on the warning banner and choose "Add Sender to Safe Sender List". This will enable access to the content in the email and keep future email from the eSoft Appliance from being labeled incorrectly as a phishing attempt.