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Quality Expert for photos

Are you a highly skilled photographer/photo retoucher with substantial experience from shooting and/or editing of real estate images, and are keen on taking a leading role in a fast-growing company? Are you up for an international experience? Then, you might be the person we are looking for.

We are looking for a driven and dedicated Quality Expert for our expanding image service platform in Hanoi, Vietnam.

The position

As Quality Expert for photos, you will have a coordinating and guiding role towards our photo training and production teams, to ensure that we always deliver the highest quality to our clients and that we optimize all aspects of our editing processes. You will furthermore act as a bridge between our clients and us, in particular in onboarding new clients. Lastly, you will take a pro-active role in innovation.

Responsibilities

Quality:

  • Align training and production teams on client quality standards
  • Work with training teams to raise the level of quality and consistency across the production to ensure a continued high level of client satisfaction and company growth
  • Develop and optimize photo editing SOP’s and training materials

Client relations:

  • Develop and maintain client SLAs
  • Handle client dialogue including supporting and advising with new and current products, photographic and editing techniques
  • Solve client complaints and take preventive actions
  • Testing and incorporation of new clients and products

Innovation:

  • Take an active role to optimize and innovate our editing processes and product portfolio

Qualifications

Technical proficiency:

  • Have experience in professional photography, preferably real estate photography
  • Have an exceptional eye for detail and quality of photographic images
  • Have excellent Photoshop editing and retouching skills
  • Have a sound knowledge of photographic shooting techniques

Personal profile

  • Be able to multi-task and handle projects that run in parallel
  • Have a good business understanding
  • Strive to give clients excellent service and a superior experience
  • Excellent communication skills including fluency in English
  • Be dedicated, hard-working and flexible when it comes to working hours
  • Have a structured personality but still with the ability to bring new ideas
  • Be a team player and keen on working in an inter-cultural environment
  • Be a humble and down-to-earth person, who is also pro-active and self-going
  • Be able to thrive in an environment where things go very fast, especially when encountering a different culture

Preferable work experience

  • Experience with project management and good in executing tasks on time
  • Management experience with a very good understanding of quality control processes
  • It is considered an advantage if you have previous overseas working experience, preferably from Asia.

Note: If you don't live in Vietnam you would need to be able to relocate to Vietnam easily, without commitments, which would involve a long transition period and/or cause possible difficulties in settling into a new cultural environment.

What we offer

We offer you an opportunity to continue building your career in an international and successful company with market-leading, innovative solutions. In every business unit and in every office around the world, Esoft has always been driven by a strong team spirit and an even stronger sense of pride. We strive to provide an interesting workplace, where people work and interact across cultures and time zones. We cherish creativity and innovation, and we invest in the training and development of employees.

We offer a competitive salary package (salary range is $4,000-$5,000 per month depending on qualifications), including private health insurance. The initial contract will be two years with the possibility of extension. You will have the opportunity to work with colleagues in Denmark, Sweden and Spain, and overseas traveling will take place occasionally.

We look forward to hearing from you

If you have questions about the job, please contact MS. Hien – Recruitment Executive at 04 3641 6864 or send us your application and cover letter in English as soon as possible via email: recruitment@esoft.com

About Esoft

Esoft is one of the world’s leading real-estate tech companies specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide.

Our customers are real estate agents and property-marketing companies in Europe, the USA, and Australia who rely on us for our fast service, our innovative solutions, and the high and consistent quality of the solutions we deliver.

Esoft was founded in 2000 and has delivered strong growth ever since. Esoft was named Growth Company of the Year by Børsen in 2006 and 2007 and was also a finalist in EY’s Entrepreneur of the Year awards during those same years. Esoft became a publicly traded company on NASDAQ OMX’s First North in 2007. We now employ eight times as many people as we did ten years ago, and our appetite for continued growth is bigger than ever. We currently employ more than 750 people in our offices in Denmark, Sweden, Spain, and Vietnam.

To learn more about our company culture and our business, please visit www.esoft.com.

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