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Quality Expert for 3D Solutions - Open for Vietnamese and Expat

Are you a highly skilled 3D visualizer with substantial experience in working with high-quality solutions for the real estate sector, and at the same time keen on taking a leading role in a fast-growing company? Are you up for an international experience? Then, you might be the person we are looking for.

The position

As Quality Expert for 3D solutions, you will have a coordinating and guiding role towards our 3D production team, to ensure that we always deliver the highest quality to our clients and that we continue to optimize our workflows/processes. You will furthermore act as a bridge between our clients and us, in particular in terms of project management, onboarding new clients and product launches. You will take a pro-active role with innovation and bringing new products and solutions to our clients. Lastly, you will be overseeing our local QA Specialist for 2D solutions – mainly floor plan solutions.

Responsibilities

Quality

  • Align technical/training and production teams on client quality standards
  • Work with production and training teams to raise the level of quality and consistency across the production team to ensure a continued high level of client satisfaction
  • Develop and optimize SOPs for 3D solutions and review required training materials/methods

Client relations

  • Develop and maintain client SLAs
  • Handle client dialogue including supporting and advising with new and current products, workflows, input requirements, and output expectations
  • Solve client complaints and take preventive actions
  • Testing and incorporation of new clients and products

Innovation

  • Take an active role to optimize and innovate our workflows, processes, communication, hardware/software and product portfolio

Qualifications

Technical proficiency

  • Have experience making 3D visualization for the real estate/development sector
  • Have an exceptional eye for detail and quality of visualization solutions
  • Highly experienced with 3DS Max, Corona Renderer, Photoshop and related software used in 3D production
  • Have a sound knowledge of architecture and Scandinavian/modern interior design

Personal profile

  • Be able to multi-task and handle projects that run in parallel
  • Strong project management skills – also in an international context
  • Have a good business understanding
  • Service-minded and quality and client-oriented
  • Excellent communication skills including fluency in English
  • Be dedicated, honest, hard-working and flexible when it comes to working hours
  • Have a structured personality but still with the ability to bring new ideas
  • Be a team player and keen on working in an intercultural environment
  • Be a humble and down-to-earth person, who is also pro-active and self-going
  • Be able to thrive in an environment where things go very fast

Work experience

  • Working with 3D production for real estate sector in Europe/Scandinavia, the US and Australia
  • Team management experience is preferable
  • It is considered an advantage if you have previous overseas working experience, preferably in Asia

Note: If you are not residing in Vietnam, you would need to be able to relocate to Vietnam easily, without commitments, which would involve a long transition period and/or cause possible difficulties in settling into a new cultural environment.

What we offer

We offer you an opportunity to continue building your career in an international and successful company with market-leading, innovative solutions. In every business unit and every office around the world, Esoft has always been driven by a strong team spirit and an even stronger sense of pride. We strive to provide an interesting workplace, where people work and interact across cultures and time zones. We cherish creativity and innovation, and we invest in the training and development of employees.

We offer a competitive salary package depending on qualifications, including private health insurance. The initial contract will be two years with the possibility of extension. You will have the opportunity to work with colleagues in Denmark, Sweden and Spain, and overseas traveling will take place occasionally.

We look forward to hearing from you

If you have questions about the job, please contact Ms. Nguyen Thu Hien – Recruitment Executive at + 84 2436 416 864 or send us your motivational letter and CV in English as soon as possible. Please send electronically via recruitment@esoft.com with the subject “QA Expert For 3D Solutions”.

About Esoft

Esoft is one of the world’s leading real estate tech companies specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide.

Our customers are real estate agents and property-marketing companies in Europe, the USA, and Australia who rely on us for our fast service, our innovative solutions, and the high and consistent quality of the solutions we deliver.

Esoft was founded in 2000 and became a publicly traded company on NASDAQ OMX’s First North in 2007. Ever since the beginning, Esoft has delivered strong growth. In 2006 and 2007, Esoft was named Growth Company of the Year by the Danish newspaper Børsen specialized in business news. The exact same years and again in 2018, Esoft was also a finalist in EY’s Entrepreneur of the Year awards. We now employ eight times as many people as we did ten years ago and today we are +650 employees in our offices in Denmark, Sweden, Spain, and Vietnam

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