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HR and Administration Manager

Do you want to make a difference for our staff in Hanoi Vietnam? Do you have substantial experience in HR and Administration on management level?

The job

As HR and Administration Manager, you will be overall responsible for our HR and Administration department in Hanoi, hereunder HR strategy, budget, recruitment, compensation & benefit policy, training, working environment, corporate social profile/brand, and with necessary key performance indicators (KPIs) around budget, recruitment, talent development, and retention.

We expect you to ensure continuous development and optimization of our organization to cope with an expanding organization as well as rising costs in Vietnam. Our growth is challenging our current set-up, and there is a need to continue to ensure a more flexible workforce, optimize workflows and professionalize systems to handle HR planning and management as well as refine our compensation and benefit model.

The major challenge is to optimize as we are growing at the same time, meaning that the platform is operating at a high pace and around the clock.

You will have the responsibility for 1 HR Supervisor and 8 staff responsible for our C&B, Labor Relation, Recruitment, Training, Corporate Communication and Administration in your direct management while a number of part-time receptionists (students) are attached to our administration. With the current growth of the company, it is expected that additional resources will be added just as the role and responsibilities of existing HR and Administration staff are being continuously adjusted also to ensure a broader knowledge base.

You will be representing the HR and Administration department in our weekly management meeting as well as our monthly strategy update meeting, supporting the collaboration across the entire company.

At the same time, you will be actively contributing to strengthening a performance culture and where “care”, one of our six core values, is in focus.

You will be driving the strategic goals for HR and Administration as well as overseeing daily operational activities to secure stability and efficiency in all steps of our HR and Administration workflow, and efficient communication channels with all staff groups.

Partnering with the Managing Director (Danish) and our senior management team, you will contribute to strategic decision-making and lead the execution of the company’s HR strategy and policies. Furthermore, will you be cooperating and coordinating with our group functions including HR and finance.

About you

We are looking for a person with a minimum of 5 years of experience in HR and Office management, and a successful track record in implementing and managing HR strategies and systems in large-scale international production-set ups.

Preferably, you have experience from either studying or working abroad, and being part of an international management team. You have excellent English skills and an international mindset.

You are business and result oriented, but at the same time possess great people skills. As a person, you have a strong and convincing personality and are able to lead by example and creating a feeling of belonging. We expect that you are an “international” person who is motivated by working with challenges across cultural barriers. Your leadership and management style is influenced by a western approach.

Furthermore, you have an interest in working with corporate social responsibility and are motivated by working with people from all walks of society.

We imagine that you:

  • Are result-oriented and with a good cost focus/understanding (good with numbers)
  • Are experienced in working with the implementation of HR strategy and systems
  • Are experienced in working with large scale production set-ups
  • Can create a learning environment, where people both want to learn but also share knowledge/skills
  • Are good at people management – strict but friendly/inclusive
  • Are good at conflict handling and fostering team spirit (genuine interest in engaging with staff)
  • Have solid project management and IT skills

In addition, as a person you are characterized by being:

  • Good leader
  • Loyal
  • Honest
  • Trusting personality
  • Rational thinking
  • Detailed
  • Decisive
  • Flexible both in terms of people and working time
  • Work at a high pace
  • Multi-tasking
  • Team player
  • Execution focus
  • Service-oriented
  • Pro-active
  • Engaging
  • Good health

We offer

You will join a dynamic and international environment anchored in a strong company culture that encourages and fosters creativity, innovation, respect, and equality. Our values - quality, credibility, openness, innovation, care, and passion – are based on a belief that we can make a difference – for each other and our clients. Our award-winning CSR policy and high employee ethics are proof that we walk the talk.

We are looking to build a long-term relationship, and you will be part of a team that is in a very exciting development phase.

We offer a competitive salary and benefits package including an attractive incentive plan that fits the selected candidate’s experience and qualifications.

Additional benefits include a 13th and 14th-month salary as per regulations set forth in our staff manual. Insurance contributions as regulated by the law. Private health insurance including family members as per regulations set forth in our staff manual, annual health check as well as meals (co-sharing) consumed in the company’s canteen.

Training activities are carried out both at a corporate as well as individual level.

We look forward to hearing from you

If you have questions about the job, please contact Ms. Nguyen Thu Hien – Recruitment Executive at + 84 2436 416 864 or send us your motivational letter and CV including 2 references in English as soon as possible. Please send electronically via recruitment@esoft.com with the subject “HR and Administration Manager”.

Start: February 2020

Location: 348 Kim Nguu Street, 7th Floor, Hai Ba Trung District, Hanoi, Vietnam

Apply before: As soon as possible but before February 2020

About Esoft

Based in Hanoi, Esoft Vietnam is part of the Danish-owned Esoft Systems Group established in year 2000. Esoft Systems is an international full-service provider of digital content to the global real estate sector. The focus is on developing and delivering intelligent tech solutions improving the conversion rate for realtors.

Esoft Systems is a public traded company, listed on Nasdaq First North in Denmark. This combined with a strong market position in Denmark has allowed us to grow internationally. Today, we service clients in Europe, Australia and North America from our offices in Denmark, Sweden and Vietnam. The group has grown steadily over the years and achieved a turnover of DKK 150 million in 2018.

We believe in delivering high-quality products combined with outstanding service, and we see our clients as partners. We have a constant focus on innovation, optimization and being a first mover in the market while at the same time building a socially responsible workplace where people work across cultures, gender, physical handicaps and time zones.

Our ambitions are high, and currently we have more than 800 committed colleagues in the group of which 700 are working in our Hanoi operation.

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